$22.60, $28.98 By purchasing this item, youre contributing to a more sustainable future. I have the antiqued grey oak and in multiple areas, the stain/finish is completely rubbed off to the natural wood. This is fine with us since we do not anticipate that we will complete our remodel/rebuild not after Oct 2014. Leave a Comment. I was so excited to come here because I LOVE Restoration Hardware. She is my go to girl now for any RH needs!!! I am and have been an RH Member since the program was introduced. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. More info. The furniture was dropped off in my garage and they would not take the time to unpack it as required. To the contrary, the return slip actually states that all you have to do is bring it to any carrier. DEVYN DAYBED Restoration Hardware 1 / 8 Add to wish list Description Comments (0) Reviews (0) DEVYN TUFTED DAYBED - FROSTED WHITE bed from Restoration Hardware https://www.rhteen.com/catalog/product/product.jsp?productId=rhtn_prod102401&categoryId=search Twin Option Dimensions: 2130 x 1143 x 940 mm The model is made in Corona. Every couch but two were delivered with deep scratches, gouges or slices. I ordered the Maxwell sofa & chaise lounge February 2019 and received it in May 2019. And better, it is constantly evolving. The rep wanted to confirm my order and set up a delivery time. Getting into a wall when a valve or a seal fails is no fun! Original Price $2,799.00 Overpriced crap! I'll be posting an update when it's all set up:) Thanks Cliff! I bought my first house here in SLC last year. The deterioration started a year after the purchase. After numerous emails, I was finally directed to Jennifer Moss, who apparently didn't care about customer at all, and never really wanted to help. Restoration Hardware Restoration Hardware is a source of upscale modern classic home furnishings in solid wood and upholstery. The whole concept of this store is just wrong. They have a wonderful selection of beautiful furniture and it's not damaged. you see is exactly what youll get. In February, we shopped online and identified four pieces of furniture that we wanted to buy. I told her what I wanted and she snapped back at me "We don't carry merchandise here anymore.. We haven't for 2 years." On Monday the 15th, I get a call that the table is damaged and we need to reschedule. And, that WAS their big mistake as I walked out and promptly drove the next day to the highly reliable store, Ethan Allen, and made my purchases with Interior Designer, Alicia, who is highly knowledgeable, very helpful, gracious and was happy that I was there. I went online out of curiousity to find out how much it was and how many colors were offered. Very laidback, but with a keen eye for what's possible with unique pieces. Their sofas start at $2,300 and can go up to $15,000+. Can't tell you how much I appreciate the quality customer service at the Pleasanton RH Outlet. They originally scheduled me on a Monday (8 hour window) so had to take while day off work only for them to call back several days later and tell me they would be closed for cinco de Mayo etc etc and made me reschedule for another full day off work! I drove quite a while to get here, was pretty disappointed. They told me I would get a phone call for a delivery time window. Available nationwide. They have no quality control measures. Everything here is absolutely stunning & wont let you down! Her petulant, arrogant and flat out ugly personality repulsed me. Cushion + Pillows probably need new covers, but the inserts still in good shape. Terms of use and GREENGUARD Gold Certified. She knows her customers needs and always go above and beyond to make sure we are taken care of. She's amazing! But I'm no longer curious and wondering if I'm missing out. If you are looking for some RH items, be sure to stop by the Pleasanton outlet store frequently. That's all it matters. I have had such a great experience working with Kim A. at Restoration Hardware in Walnut Creek. Nice furniture and choices, but way overpriced. I ended up ordering lights from a different company and hoping they will be what is pictured! Wow, rude. They feature materials such as: reclaimed wood and kiln-dried wood, leather, shagreen, down filling and foam, fabrics, and metals such as iron and aluminum. $275.80. I need a dining room table and chairs and decided to visit this showroom. The furniture is nice, but the shopping experience was horrible. It's not for the small walleted either. (22% off), Sale Price $32.79 I agree with other reviewers that this cannot be mistaken for interior design, but I thought I would take advantage of the available help to purchase new coffee and end tables, lighting, and artwork for my great room and to work with my nearly new Restoration Hardware sofa and loveseat. Art and prints. Initial response from customer support said could not help because it was very subjective. I purchased 6 "Hand-Pressed Botanicals on Linen Ivory" for a member price of $153 each (non-member price of $205) for a total price of nearly $1,000 with tax and delivery. We were interested in the St James table and fortunately they had one. These select reviews describe buyers' opinions of listings found in this category. I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes Now if I take the risk on a damaged item at a higher than average cost I shouldn't also deal with snooty final sale garbage. You're amazing! The BEST and Friendliest staff at any retail store in the Bay Area! San Francisco, CA 94104, Log-in access to secure areas of our site, Remembering your preferences (e.g., your choice of language or region). Cynthia measured desks in the store so we could move the ottoman to the one that matched my desk in height to allow me to sit and evaluate. 7 grand is not a good price for a sectional. Well excuse me for not coming into your store for 2 years. Easy to hang with the hardware included.". I was very surprised, as I've always found RH to be top quality. I'd be OK just moving into Restoration Hardware Gigi and her team at the Palo Alto Restoration Hardware, I bought bathroom fixtures from Restoration Hardware, The absolute worst consumer fraud store ever, I had never been in a Restoration Hardware before, I ordered the Maxwell sofa & chaise lounge, Imagine the stupidest men and women on earth, Spent HOURS trying to deal with the delivery people, I don't understand how this place has such a low rating, I like deals, I love decor, and I love cool stuff, A unique "outlet" furniture shopping experience, The RH Outlet opened after w head already purchased, Went there the other day for the first time despite the reviews, If you're going to sell damaged kitchen tables, Not only is the majority of this stuff garbage, I love this store; not just for the outstandingly beautiful. But once their staff saw this chair, they immediately made things right. The rough, jagged planing scars became quite obvious. Without going into the 89 minutes I sat on hold or the 14 phone calls from various customer service reps that did t know what was going on, it turns out my table didn't end up on the truck. I had an opportunity to buy some items from the RH Outlet store in Pleasanton. We were told that the tub is custom made so it will take a while to make the tub. And honestly if you don't want to even engage in the most basic human contact at least grow a pair and stop looking at the ground. Each botanical is one of a kind but RH makes the selection, not me. SPONSORED. Set on a cantilevered frame, the molded seat and back sport race car-inspired seaming. At the rate brick and mortar retail is disappearing especially on State Street you would think that when a local comes to the store and wants assistance they would be jumping at the opportunity. The knotty alder is gorgeous.. i got it with Early American stain which really catches the light and the eyes. I have visited this showroom 3 times in search of outdoor furniture. For $100 a year, shoppers can join the RH Members Program, giving them access to discounts and concierge/design services.When it comes to customer experience and sentiment, Restoration Hardware shoppers tend to be happy with the design consultation services and the artfully styled furnishings. This convo went around in this same circle one more time before I said forget it and walked out out. securely stored in our temperature-controlled warehouses. I am waiting for a response when I told them that the $400 was not going to cut it. Decorating guides, designer tips, home tours, and more! They just relied on pictures we sent (for the master bedroom, they didn't even know we had carpet or know that the master bathroom is visible from the master bedroom and that the look in the master bedroom should tie to the style/look we had in the master bathroom). I received 4 yellow roses, a fern, and a greenery. Meadow Blu Chris Loves Julia x Loloi Humphrey Rug | $319. I mean, is that how you purchase them in the regular store? Salesman: Why, do you want to buy it? FORMATS: Not one rug had a price on it. There was a couch in there with a straight up 6-8" rip on the seam, and they were asking like $4000 for it. Just rude. They cannot figure out how to ship product once it is purchased. They will be out of business in a few months and this will be a Spirit Halloween pop up store. Terrible corporation with zero social responsibility (10 pounds catalogues sent arount) and semi-criminal membership techniques (no notice of renewal, charging credit cards). She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. An Italianate structure, it was built in 1862 and was one of the first commercial buildings constructed in this area. They are getting crossed off my list of places to shop. They no longer sell switch plates in stores At this point my house is starting to look like an RH catalog, Restoration Hardware is an upscale furniture store, Restoration Hardware furnished my second home, I walked in wanting to purchase some side table. Find items in Finds on Nextdoor - all listings are local. Share : Professional Delivery Required. You'll be surprised at what you find. 6 months into using, two have failed so far and I'm dreading the day the other 6 do. The very next day, I received l call from RH. $5.29, $6.23 Pick up from our warehouse in Culver City. Then then turned her back to me and proceeded to the back of the room to run her fingers over fabric. We had planned to purchase some living room furniture from this location and went in to test them out. Salesman: Why, do you want to buy it? Me: Which two? Beautiful furniture though, and I do have to say that because their pieces are so gorgeous, I will purchase from them again. I contacted customer service and they're so rude. We look forward to purchasing products at RH Walnut Creek thanks to the great experience. Meets or exceeds stringent chemical emissions standards. May all benefit! I would give negative stars if I could. Me: Well not this particular one, but I'm interested. And All leather couches eventually look worn - RH couches wear well. Please email me if you have any questions. This is why I ended up buying one off Amazon. The second I walked in or called someone went above and beyond to help me find what I was looking for. Choose from 7 different colors and keep your furniture protected from the outdoors in style. They said they would file a claim. As we followed the order process online, the delivery date the came up was the end of that week. This is one of the best times to be an online furniture and home decor shopper. $2,300. Anybody would interpret that as this as a paid return slip! For $20 each. We couldn't be there in time, so we told them to return the pieces. I'm still waiting for service regarding my defective chandelier. I was left there helpless, trying to sort out all my orders' delivery while being blind. Daily Find | Meadow Blu Chris Loves Julia Loloi Humphrey Rug. We'll be back in for our chairs :). Restoration Hardware Modern Queen Platform Bed $2,500 $1,475 Restoration Hardware Maison Panel Bed $3,285 $1,466 Restoration Hardware French Contemporary Panel Queen Bed $3,965 $1,953 Restoration Hardware Italia Panel Platform California King Bed $5,755 $3,881 We called it won't be in until August! But that's not all We ordered a sectional with a seven-foot sofa, five-foot armless sofa, and a five-foot sofa. Salesman: It only comes in two colors. In fact, they went above and beyond to make sure that we are taken care. Yes it's pricy, it's not world market or pottery barn, but you pay for what you get and this place strives on quality! Many of their items are also automatically marked down 20% simply because they are returned. $243.00, $270.00 This incident made me really think twice about ordering anymore RH items. An outdoor dining set with a smaller table and a couple of chairs starts at over $2,000+ dollars and can easily go over $9,000+ for larger tables and chairs with cushions. . They lie, provide no customer service, fraudulently will Charge your credit card and I'm surprised are even still in business at the ridiculous prices they perpetrate on consumers. I love this place! I'm sorry to write such a long review about the poor delivery experience. These guys are terrible at delivery of product. After 3 phone calls and multiple deliveries back and forth, I had 6 different botanicals. Ugh. Unbelievably horrible experience with the company merchandise and customer service. I was one of the first few to come on opening day right when they opened. or Best Offer. Please please spare yourself the nightmare and give your business to another more reputable company. After all it's a soap dish. We also created 2.6 million jobs in the U.S.enough to employ the entire city of Houston, TX! Kaiyo is the most sustainable way to buy and sell furniture. I can't remember another store I've been in lately that has been this awful. I'm afraid to shop there again. Since I have a restored classic Art Deco loft, I thought some of these things could work at my place. They even took down my number and contacted me daily so that I could find my item. He literally came and pushed it with his thumb until it didn't show. This will differ depending on what options are available for the item. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! The pros: Elegant and modern lighting options. Ethan Allen and Pottery Barn both did in-home consults before they started the design consult process so they actually knew what the whole home looked/felt like before they suggested furniture. Restoration Hardware Dining Table. But not for the color we wanted, because that one was still loading. There are additional "manufacturing" imperfections. There are some great deals and an outstanding staff. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Some shoppers mentioned issues with delivery while others brought up issues with perceived quality and that they had to refinish their furniture. I'd be OK just moving into Restoration Hardware. Restoration Hardware's bedding comes in cotton and linen, and shoppers have over 50 different bedding collections to choose from. Horrible place. It was as if I was invisible. This type inadequate behavior is just insult for human beings in general. Super friendly staff, checked on us every couple of minutes! Item 1: Restoration Hardware Marston Daybed With Trundle . Upper East Side. Additional fees may apply outside of the standard service zone. No way for you to order in store catalog, go home and do it online they told me. Debbie is awesome. I don't understand how this place has such a low rating. Restoration Hardware Replica 3D Glass Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio. The staffs here aware always helpful and friendly. They leave you on hold , have zero respect for your time and do not stand by their commitments even if made by them. Blanket Wrap. Sonia and Thomas were there the next week when I came in. Also note that they were doing 40% off the entire store.. Nah. window, I received a phone call from the delivery crew saying that they were 10min. 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